If the customer does not provide Hotel Joopi with the necessary data, it may be that he/she cannot use the entire offer of the website.
The Hotel Joopi collects and processes the customer's data as the responsible party. The data protection commissioner of Hotel Joopi is Bruno Simeon. For questions, suggestions or criticism regarding data protection of Hotel Joopi or to assert rights, the customer can contact the following office:
Phone: 041 (0)27 974 15 50
2. Personal Data
The term "personal data" shall refer to information that can be assigned to a specific person or used to identify that person, regardless of whether this allocation or identification is made directly on the basis of this data or on the basis of this data and other additional information to which Hotel Joopi has access.
3. Scope of collection and purpose of the processing of personal darta
The collection and processing of personal data helps Hotel Joopi to improve and optimize its website.
a. When visiting www.joopi.ch
When the customer visits the website, the following general technical information concerning the visit is collected in so-called log files:
- The IP address of the device used from which the visit is made
- Information concerning browser type
- Information concerning the Internet service provider
- Information concerning the operating system used
- Reference/exit pages
- The time and duration of the visit
- Information concerning the interaction between pages (e. g. scrolling, clicking, mouse over)
- Location data (especially when using mobile devices)
For most mobile devices, the use of location services can be controlled or disabled in the settings menu of the mobile device.
b. Offer request / registration business circle / information request
The customer can use the web form to send a request for quotation to Hotel Joopi, register for the Business Circle or request further information from Hotel Joopi . The following data are required for this:
- First and last name
- Phone number
- E-mail address
c. use of analytical tools
The customer can subscribe to a Hotel Joopi newsletter. He must provide his e-mail address. The newsletter can be canceled at any time: corresponding information can be found in the newsletter itself. If the customer unsubscribes from the newsletter, the associated e-mail address will also be deleted.
By providing mandatory and, where appropriate, other voluntary data, the customer consents to the collection, processing, use and disclosure of such data within the scope of the purposes described in this data protection declaration.
4. Transfer of data to third parties
The passing on of data to third parties shall take place as far as this is necessary for the execution of the contract. The Hotel Joopi does not trade or sell customer data.
We only pass on the data that we receive to third parties in the scope described below:
- Protection of Hotel Joopi and third parties: Hotel Joopi will disclose customer accounts and personal data concerning customers if it is required to do so by law or if such disclosure is necessary in order to enforce the General Terms and Conditions of Hotel Joopi or other agreements or to protect its rights as well as the rights of its customers and those of third parties. This includes exchanging data with companies that specialize in preventing and minimizing fraud and credit card fraud. These personal data are also only used in the aforementioned contexts and may not be used for other purposes.
- With the consent of the customer: In all other cases, we shall inform the customer if personal information is to be passed on to third parties and the customer will thus be able to give his or her consent.
5. Duration of the storage of personal data and its deletion
The customer data will be deleted as soon as they are no longer required for the fulfillment of the collection purpose, e.g. in the context of a contractual relationship. If necessary, the data will only be blocked if it cannot be deleted for legal or factual reasons (e. g. storage obligations due to tax regulations).
If the customer moves around on the website, the data stored under section 3 lit. a is automatically deleted after 30 days. The data collected from customers in accordance with section 3 lit. b will remain stored until the customer request has been processed or the customer has unsubscribed from the Business Circle.
Hotel Joopi protects its customers' data through the use of technical and organizational security measures, in order to minimize risks in connection with their loss, misuse, unauthorized access as well as unauthorized passing on and modification. Firewalls and data encryption as well as authorization controls for data access are used for this purpose.
7. Analytical tools
Hotel Joopi uses so-called tracking technologies to constantly improve and optimize the website. This includes in particular Google Analytics and similar programs. The analytic tools provide statistics and graphs that provide information concerning the use of the website. The data on the use of an Internet page is thereby transferred to the server used for this purpose. Depending on the provider of a web analysis tool, these servers may be located abroad. For Google Analytics, this data is transmitted along with shortened IP addresses, which prevents identification of individual devices. Google will not link the IP address transferred by your browser as part of Google Analytics with any other data held by Google. A transfer of this data by Google to third parties only takes place by statutory provisions or in the context of processing order data.
The customer can prevent the collection of the data generated by cookies and related to his use of the website (including its IP address) as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link (http://tools.google.com/dlpage/gaoptout?hl=en).
Further information on Google Analytics and data protection can be found under:
8. Customer rights
a. In general
In addition, the customer may request information at any time on the data stored about his/her person.
He/she can demand the correction, deletion and blocking of his personal data as long as this is legally permissible and possible within the framework of an existing contractual relationship.
These rights may be exercised by way of the rights granted via the address mentioned in Section 1 above.
The newsletter can be ordered or canceled by the customer at any time. Each newsletter contains information and settings in this regard. A notification of this can also be sent to the contact address specified in Section 1.
c. Withdrawal of consent
The customer may at any time revoke his consent to the collection, processing, use and disclosure of his personal data in accordance with this data protection declaration. However, the Hotel Joopi may no longer be able to provide the customer with full access to mulit-concept.ch and the services offered on this website.